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Terms of Use

Version 1.1 • Effective from 12 June 2026

1. Acceptance of These Terms

By signing up for or using The Memory (https://memory.korat.tech), you confirm that you have read and understood these Terms of Use and agree to be bound by them, together with our Privacy Policy. If you do not accept them, please do not use the service.

2. Our Service

The Memory is a platform for creating digital “memories” — story-based presentations built from images, text, audio, video and other touches, shared with someone special through a link or a QR code. It also offers extras such as AI cartoon generation via a credit system, and the Universe feed for viewing stories that other users have shared.

3. Your Account

  • You sign in using your Google account.
  • You are responsible for all activity that takes place under your account.
  • You must not use anyone else's account or impersonate another person.

4. Payments and Credits

  • Activating a memory for sharing costs the fee shown on the payment page. It is a one-time payment, yours to keep, processed through Stripe (credit/debit card or PromptPay).
  • Credits for AI features are bought as packages at the prices shown on the credits page.
  • If AI cartoon generation fails, your credits are refunded automatically.
  • As a general rule, fees already paid are non-refundable, unless the fault lies with our system — in that case, contact tao.isaman@gmail.com
  • Prices may change, without affecting transactions that have already been paid for.

5. User Content

  • The content you upload remains yours. You grant us permission to store, process and display it as far as is necessary to provide the service.
  • You warrant that you own or hold the rights to the content you upload, and that you have obtained the consent of any person appearing in the images or audio.
  • You must not upload content that is unlawful, infringes copyright, is pornographic, involves minors inappropriately, is defamatory, incites hatred, or violates the rights of others.
  • We reserve the right to remove content or suspend accounts that breach these terms, without prior notice and without refund.

6. Sharing and the Universe Feed

  • An activated memory can be opened by anyone who has the link. You decide who you share that link with.
  • Image and text stories appear in the Universe feed by default, including stories placed behind a PIN (a PIN only protects the viewing sequence of the link). You can turn sharing off for any individual memory at any time.
  • Reactions to other people's stories must be respectful. We reserve the right to suspend access if we find the feature being misused.

7. Our Intellectual Property

The logo, design, software and components of the service (other than user content) are the property of The Memory. They may not be copied, modified or used commercially without our written permission.

8. Limitation of Liability

  • The service is provided “as is”. We do not guarantee that it will be uninterrupted or free of errors.
  • We are not liable for indirect damages or for loss of data beyond our reasonable control. Our total aggregate liability is limited to the amount you have paid us over the past 12 months.
  • We recommend that you always keep your own copies of important images and files.

9. Suspension and Termination

You may stop using the service and request deletion of your account at any time. We may suspend or terminate accounts that breach these terms. If the service has to shut down, we will give you reasonable notice so that you can back up your content.

10. Governing Law

These terms are governed by the laws of the Kingdom of Thailand. Any dispute shall fall under the jurisdiction of the Thai courts.

11. Changes to These Terms

We may update these terms from time to time. If we make a material change, we will notify you and ask for your consent again in the app before you continue.

12. Contact Us

If you have any questions about these Terms of Use, contact us at tao.isaman@gmail.com